Dashboard

The Dashboard provides a centralized view of all product and procedure activity in StepWorks. It gives you deeper insight into how procedures are executed in real-world environments. This data can help identify issues, optimize processes, and validate compliance.

Here are some common use cases:

• Spot unclear instructions:
  If a step takes significantly longer to complete than expected, it could indicate that the instruction is unclear or that the user had trouble identifying the correct part.

• Flag product issues:
  A high failure rate or low success rate on a specific step might suggest a recurring problem with a part or an assembly process.

• Validate training completion:
  Ensure procedures have been properly completed by reviewing user confirmations and photo evidence.

• Identify regional performance trends:
  Use location data and comments to spot regional differences in procedure outcomes or interpretation.

• Improve content quality:
  Analyze user feedback and photos to identify opportunities to add supporting media, adjust camera angles, or refine the wording in future iterations.

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Analytics Overview

At the top of the dashboard, you’ll see key performance metrics at a glance:

• Total Views: The cumulative number of views across all products and procedures.
• Total Viewers: The total number of unique viewers.
• Total Procedures: Number of procedures created across all products.
• Total Products: Number of products in your organization.
• Views per Country: A world map showing viewer distribution by location.

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App Limits

This section displays the current usage relative to your plan limits:

• Products: Number of products used vs. allowed.
• Procedures: Number of procedures used vs. allowed.

Use this to monitor usage and plan for scaling or upgrading your plan as needed.

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Products Table

The Products Table provides a high-level view of all products in your organization. Each row is expandable to reveal related procedures:

• Product Name (expandable)
  • Clicking a Product opens that product's analytics page.
• Procedures
• Last Modified Date
• Procedure Type
• Steps
• Views

Clicking on a product name will take you to its analytics page.
Clicking on a procedure name will take you directly to its procedure analytics page.

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Product Analytics

Each product has a dedicated analytics view.

Metrics

• Total Views
• Total Viewers
• Total Procedures

Stats at a Glance

• Average Procedure Execution Time
• Average Step Execution Time
• Average Rating
• Average Steps per Procedure

Procedures Table

Lists all procedures associated with the product. The table includes two tabs:

• Public
• Private

Each row includes:

• Procedure Name (clickable to view procedure analytics)
• Views
• Ratings
• Last viewed date

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Procedure Analytics

Each procedure has its own analytics page that captures detailed usage and performance data.

Metrics

• Total Views
• Total Viewers
• Average Rating

Stats at a Glance

• Average Procedure Execution Time
• Average Step Execution Time
• Success Rate (if Reporting is enabled)

Views Table

This table shows every recorded viewing session. It includes two tabs:

• Public: Anonymous or link-based views
• Private: Authenticated views with user data

Columns include:

• View ID
  • Public: anonymous view reference number
  • Private: username (clickable to expand if Reporting was enabled)
• Elapsed Time
• View Date
• Type
• Success Rate
• Rating
• Comment
• Location

For private views with Reporting enabled, clicking on a row will expand it to show per-step data, comments, and uploaded photos.

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