Products

In StepWorks, a Product represents a real-world item for which you want to create instructional procedures. It is the container for all related data, including documentation, 3D models, and procedures.

Note: You can create a Product with or without a 3D model. Products that have a 3D model will also have a Product Twin

Adding a Product

1. Log in to your account at app.stepworks.fr.
2. From your Products page, click + Add Product.
3. Enter the Product Name.
4. Upload a 3D model
   • Supported file formats: OBJ, FBX, GLB, GLTF, USDZ, STP (beta), STEP (beta)
   • If your product has no 3D model, toggle this option off
5. (Optional) Upload product documentation
   • Supported file formats: PDF, TXT, or DOCX
   • This is used for automatic procedure generation
   • If your product does not have documentation, thoggle this option off
6. Use the preview window to set a thumbnail that will represent your product visually.
7. Click Create to finalize.

Once created, your product will appear in the product list, and you can begin configuring the Product Twin.

Product Twin

The Product Twin is a digital representation of your physical product, built using 3D models and enriched with metadata. It serves as the foundation for all interactive procedures in StepWorks.

Once configured, your Product Twin enables step-by-step scenarios with dynamic part behavior, animations, and contextual media.

Configuring a Product Twin

1. On the Products screen, select the desired Product.

   Tip: Larger models may take 30–60 seconds to load.

2. In the part tree, select the parts and sub-assemblies that will be used in your scenarios.

   Tip: Only select parts that need to be interacted with or visible in procedures. Selecting all parts may slow down rendering in your procedures.

3. Enable Included in Instructions.
4. Click Save.

See video: Configuring a Product Twin

Adding a New Part State

Part states represent how a part appears or behaves at a given step in a procedure (e.g., open, closed, removed).

1. From the Product Twin editor, select a part.
2. Click + Add State.
3. Enter a State Name (e.g., “Open”, “Unlocked”, “Folded”).
4. Modify the part’s position, rotation, or visibility to reflect the desired condition.
5. Click Add to save the state.

These states will then be available when building scenarios or applying animations.

Default states include Default, Hidden, and Disassembled.

See video: Adding a New State

Adding a Store Link

Store Links in StepWorks allow you to direct users to external sites to purchase or reorder specific product components. This feature is especially useful for parts that are refillable, replaceable, or frequently re-ordered.

1. In the editor, select a part.
2. Toggle Store Link on, paste the URL, and click Save.

Once added, the link will be visible to users during any scenario step where the part is referenced.

See video: External Link

Making a Disassembled Part Visible

1. In the Product Twin, select a part.
2. Click on the Disassembled state and enable Is Visible.
3. Click Save.

See video: Make a Disassembled Part Visible

Deleting a Product

Warning: Deleting a Product Twin will remove all associated Procedures permanently.

1. On the Products page, hover over the Product you wish to delete. Click the trash bin icon.
2. Click Delete to confirm deletion.